John meets ‘unsung hero’ nominee

Last week John met a local bus worker from First Bus Southampton who has been nominated for a national award recognising his willingness to regularly go above and beyond the call of duty at work.

Malcolm Morgan (62) will find out on Tuesday 29 November whether he’s officially won the title of Unsung Hero at the UK Bus Awards, which are being held at the London Hilton Hotel on Park Lane in London.

Nominated for his work in the industry over the past 44 years, and his willingness to always lend a hand to get the job done,  Malcolm is a worthy contender for the title unsung hero.

Mr Denham said:

“It’s great that the hard work of employees is being recognised in this way.  People like Malcolm go beyond the call of duty in their jobs, helping both colleagues and the public, as well as organising events for good causes outside of the workplace.  I’m delighted to meet Malcolm, who did an enormous amount to help residents travel around Southampton through the ice and snow last winter”

Chris Bainbridge, Service Delivery Director for First in Hampshire and Dorset, said:

“As the Business Manager for First in Southampton Malcolm is responsible for 200 staff and 114 buses every day. He is a lynchpin in our organisation, looking after both the day to day running of the buses in the City, but also working with me and the other teams in the business to ensure that our services run as efficiently as possible and that customers are kept up to date with information about service disruptions.

“In recent years Malcolm has been instrumental in setting up additional programmes of work, not least an innovative bus training workshop for children and young people, and those with learning difficulties. This workshop model was so successful it’s been adopted by other First companies too.  Outside of work hours Malcolm also gives his own time to support worthwhile activities. For instance earlier this year he gave up some of his own time, along with three colleagues, to drive a support vehicle for a Hampshire Fire and Rescue charity cycle ride. This involved driving a coach throughout the night while a team of 12 fire fighters from St Mary’s Fire Station in Southampton rode, in shifts, between the 52 fire stations in the region in just 24 hours. The cycle ride was held to raise money in memory of two firemen who lost their lives while fighting a blaze in a block of flats in Southampton in 2010.

“During the severe weather we experienced last winter, Malcolm also walked in every day to ensure that, where possible, we got as many services out as we could.

“Ultimately Malcolm is just a great team player. He works tremendously hard every day, and thoroughly deserves this nomination as unsung hero of the year.”


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